We have been investigating a PS4/Xbox One issue that is blocking player progress in the game. We apologize for this bug and thank you for your patience while we investigated.

The issue occurs when a new game is started before downloading the 1.02 update. After the update, treasure chests will appear in the incorrect open/closed state.

Without the items from these chests, progress is blocked.

Players affected by this bug will be required to restart the game with a new save in order to properly progress.

We investigated a number of options to address this issue and each fix requires a new game to be started. Despite our efforts to provide a fix that preserves pre-1.02 progress, this is the best solution to avoid future issues.

Xbox One players will also be affected by this when the update (1.00x on Xbox) is delivered next week. Switch players who will receive a physical copy should download the 1.02 patch before playing.